Applicable Tools & Flagship Products
How about you after-sale service?
√ The customer sends a video of the product malfunctioning.
√ Our professional technicians will diagnose the cause of the fault.
√ To help the customer better understand, we can arrange a video conference,
√ or we can provide repair accessories and repair videos extend the tool's lifespan.
Q1:Where is our factory located?
A: Yuhuan Changhong Tools Co., Ltd., Nanyuan Industrial Park, Shang'ao Village, Chengguan Town, Yuhuan City, Taizhou City, Zhejiang Province(Yuhuan Changhong Tools Co., Ltd)
Q2:Can we visit your factory before order?
A: Sure.All new and old friends are welcomed to visit us at our factory. Besides, we canpick you up at the station or airport if needed
Q3:What's your main products of your company?
A: We specialized in all kinds of Hydraulic tools,such as Pressing Jaw, Hydraulic Pump,Battery Powered Press Tool and so on.
Q4:Can you provide customized pressing Jaw?
A: Yes, we can design and manufacture according to your specific requirements.
Q5.how about the capacity of your company?
A: In 2023, Changhong Tools' production capacity exceeded 5 million, a year-on-year increase of 26.8%. Therefore, it is no worry for our production capacity.
Q6.how many employees of your comany?what about the technicists?
A: We now have more than 50 employees, including 5 engineers.
Q7.how to guarantee the quality of your goods?
A: Firstly, there will be corresponding inspections after each process, and for the final completed product, we will conduct 100% full inspection according to customer requirements and international standards;
Then, we have the most advanced and complete top testing equipment in the industry: testing machines, Roche hardness testers, flaw detectors, DC electronic load testers, pneumatic measuring tools (inner holes), electric pressure testing pumps, manual pressure testing pumps, etc. The above equipment can fully ensure the provision of high-precision final castings to customers, while also meeting the customer's comprehensive testing requirements for material hardness, internal testing, and so on.
Q8:Do you have professional engineers?
A: Yes,we have professional engineers and designers
Q9: Does your company provide professional training?
A: Yes, we provide training and teaching or use video teaching.
Q10:How canlchoose the most suitable machines?
A: You can contact our customer service, and please provide your product details and re-quirements, then we will help you choose the most suitable machine based on your information.
Q11:What is your terms of delivery?
A: FOB
Q12:What is your terms of payment?
A: TT100% or TIT 30% as deposit, and 70% before delivery,We'l show you the photos of the products and packages before you pay the balance. We also accept LC.
Q13:How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q14: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q15:Can you provide product samples?
A: Yes, we can provide samples according to the drawings, but the customer needs to pay for the cost of the samples.
Q16:What industry are your machines used in?
A:Home decoration industry, gas pipeline industry, construction industry, fire protection industry.
Q17: How long is your quotation validity for?
A: Generally, our quotation validity is 2 months.
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